Order Cancellation
At Astrevas, we understand that mistakes happen, and you may need to cancel your order. Please review our cancellation policy below:
Cancellation Window
- You can cancel your order within 24 hours of placing it.
- After this period, we cannot guarantee cancellation as the order may already be processed or shipped.
Order Edits (Address Changes, Modifications)
- If you need to update your shipping address or make changes to your order, reach out to our customer support within 24 hours.
- Once the order has been processed, we may not be able to make changes.
We strive to assist you whenever possible, so if you have any concerns, don't hesitate to reach out.
How to Request a Cancellation
To cancel your order, contact us as soon as possible via:
- Email: support@astrevas.co.uk
- Live Chat: Available on our website during business hours